My name is Greg and I am a retired and honorably discharged member of the US Armed Forces and the owner of Bear Essentials Apparel d/b/a Casual Graffix, LLC. There was a saying I heard during my service to America: “Loose lips sink ships.” This maxim sets the tone for Bear Essentials Apparel’s attitude towards our customers’ payment and personal information. We do not share any personal or payment info with anyone. No exceptions.
HOW WE USE YOUR INFORMATION
1. We will use your personal information to fulfill a request for material about our products and services, for example, a request for tracking information of an order, an order status, or catalog requests.
2.If you have signed up for our email list or provided your email as part of your order request, we will send you creative and thoughtful emails about what’s happening at Bear Essentials Apparel. These emails are typically regarding: sales, promotions, new product launches and other cool things we would like to share with you. The last thing we want to do is stuff your inbox or end up in your spam folder, so if you ever decide you do not want to hear about our products further, all you need to do is email us at info@BearEssentialsApparel.com and we will remove you from our distribution list. No hard feelings.
3.The data crew at BearEssentialsApparel.com gather traffic and navigational information regarding visits to our website. We do not collect any personally identifiable information in this way. We cannot tell that Johnny McTshirts from Plattsburgh has visited our site unless you tell us. Example info that we collect would include: connection speed, browser version, social media interaction, or if you are a new or returning user. We use this information to provide you with the most optimized and enjoyable experience online. For an even better experience, buy our clothing and collect compliments from friends, family, coworkers, and even your annoying neighbor!
4.We occasionally send free promotional materials.
SECURITY WHEN ORDERING ONLINE
We take the security of your personal information very seriously. For all online transactions, your session is secured through Secured Sockets Layer or SSL. You can verify that your connection is secure by looking for the security symbol (usually a padlock) near the address bar (Safari, Chrome, Firefox) or at the bottom (IE, Opera). All personal information is held on secured servers behind beefy firewalls.
REMOVE/EDIT YOUR INFORMATION
As we noted above, you can remove yourself or edit any part of your information from our database at any time. If you would like to do so, log in using the email address (or username) you used to make your purchase here If you have trouble you may also contact us at 5188918191 or email: info@BearEssentialsApparel.com. We may ask you some questions to make sure we are dealing with the person you say you are, but otherwise, it’s as simple as that.
We feature a flat shipping rate of $10 per order. We ship primarily through the USPS. However, for bulk orders, the rates are based on the size and weight of your total order. Please feel free to call us to discuss other shipping options or bulk shipping charges.
RETURN & EXCHANGES
ONLINE RETAIL PURCHASES
If you are not completely satisfied with your Bear Essentials Apparel online purchase, we will happily exchange the item for another or issue a store credit within 90 days of original purchase. Please note this policy permitting returns is only applicable to stock merchandise purchases. This return policy is not applicable for custom design requests to Bear Essentials Apparel; there are no returns permitted for custom design requests to Bear Essentials Apparel once the artwork has been proved. Exchanges are dependent on existing stock. Refunds are issued in the form of store credit. Please note that we cannot refund any shipping or handling charges. If the item was purchased from one of our exclusive stores authorized to sell our apparel, please return it to the original place of purchase. Return postage is solely the responsibility of the purchaser. Bear Essentials Apparel/Casual Graffix, LLC will not pay for a purchaser’s return postage, nor compensate a purchaser for costs incurred with mailing a return back to Bear Essentials Apparel’s shipping headquarters.
To be accepted for return, items must be unworn and unwashed, in their original condition, accompanied with the original receipt or printout of an email receipt and have a RETURN AUTHORIZATION NUMBER (RA#) issued by one of our customer service representatives. Please email info@BearEssentialsApparel.com to obtain a RA# before returning your item. Merchandise returned without an RA# will not be accepted. Please allow 2 to 3 weeks for returns to be processed.
If you would like to change or cancel an order, please email info@BearEssentialsApparel.com within 48 hours from the time you place your order. We will do our best to accommodate your request, but please understand that our production, order, and shipping systems are designed to get you your order as quickly as possible. Once an order has been shipped, we cannot modify your order without a RA#.
Please email info@BearEssentialsApparel.com for any additional information.
TERMS AND CONDITIONS
Casual Graffix, LLC d/b/a Bear Essentials Apparel
TRADEMARKS & COPYRIGHT
On this site and on the various pages of this site, you will find information, images, photographs, trademarks, products, advertising, text, designs, logos, pictures, taglines, sayings, signs, patterns, models, etc.. which are exclusive property of Casual Graffix, LLC and/or other sponsoring and licensing agencies, groups, companies, corporations, organizations, stores, businesses, municipalities, nonprofits, and authorities and are protected by copyrights and trademarks. Therefore you may not reproduce, fully or in part, publish, transmit, modify, or sell any of the material contained in this Site without the express, written permission of Casual Graffix, LLC. No right or other claims may be deemed assigned to you as a result of downloading and/or copying the abovementioned materials. In particular we inform you that the phrase “Bear Essentials”, “Bear Essentials Apparel” and the “Bear Essentials” logo, are the exclusive property of Casual Graffix, LLC and all marks and logos, registered or not, displayed in this Site is the exclusive property of Casual Graffix, LLC and/or its partners. Therefore reproduction, distribution, publishing, transmission, modification, fully or in part, sale and any other usage of the material found on this site and the above–listed items is forbidden. The above list is not official or definitive and it does not contain all signs, patterns, models, marks, and copyrights belonging to Casual Graffix, LLC.
This Site may contain mistakes or incorrect information from time to time. Mistakes happen, but we work quickly to fix them. This Site may
be modified or updated by Casual Graffix, LLC at its sole discretion, at any time and without notice. Any information circulated over the internet cannot be considered 100% secure. While it is unlikely, this Site may not work or may contain viruses, just like any other website. We pledge to work quickly to eradicate any of these problems. The contents of this Site may sometimes display images and scenes and phrases with ironic meaning and/or humorous life matters. None of this is intended to offend any person’s sensitivities, heritage, ethnic background, sexual preference, age, or race. If you find material on this site offensive, please leave the web site.
Bear Essentials’ online marketplace is for those ages 18 and over. For individuals under 18 years old, please ask your parent or legal guardian to make any orders on your behalf.
Casual Graffix, LLC, its employees, officers, directors and shareholders, make no representations and warranties of any kind, express or implied, with respect to this Site or any of its information, elements, software and material in general or specifically and Casual Graffix, LLC expressly disclaims any responsibility in relation thereto. By your purchase on this site, you expressly agree to same. Casual Graffix, LLC, its employees, officers, directors and shareholders, are not liable or responsible for any damages, of any kind, direct or indirect, arising out of or in connection with the use of this Site or with material contained in this Site.
By using the information or any element or material contained in this Site you solely remain liable and responsible for any and all possible losses, costs, expenses, and damages, direct or indirect, of any kind, arising from or related to the utilization of this Site.
This Site may be connected with other websites (links) which are not maintained by Casual Graffix, LLC, nor under its control or direction. These legal notices are to be intended only for www.BearEssentialsApparel.com.
Casual Graffix, LLC, its employees, officers, directors and shareholders, are not responsible for the contents, material or security or computer viruses or other consequences from a customer’s use of the linked sites.
MATERIALS SENT TO US
All information, design, mark, ideas, images, photographs, music and material sent to Casual Graffix, LLC and Bear Essentials Apparel in relation to this Site will be considered nonconfidential and Casual Graffix, LLC may make free use of same and by submitting your information, ideas, images, photographs, music and material to Casual Graffix, LLC, you agree to same, unless you specifically advise otherwise in writing. You understand you will entitled to no compensation, royalties, remuneration, or other payment for the use of your information, idea, image, photograph, music or material. By sending said material/design/idea to Casual Graffix, LLC, you assign to Casual Graffix, LLC the right to make use of the information, images, photographs, design, mark, music, ideas and material, without any obligation, by Casual Graffix, LLC. This use includes, but is not limited to, further Casual Graffix, LLC/Bear Essentials Apparel products. If you hire Casual Graffix, LLC/Bear Essentials Apparel to produce a design, logo, mark, etc., Casual Graffix, LLC/Bear Essentials Apparel will not make use of the logo, mark, etc. without express written consent of you.
You warrant that the material sent to Casual Graffix, LLC does not infringe on any third party’s rights or any law in force and you remain responsible for the contents of the material and will hold Casual Graffix, LLC harmless from and against any and all claims damages, losses, costs and expenses including the attorneys’ fees and court costs, arising from or related to such material submitted or mailed or produced by Casual Graffix, LLC. By submitting material, you agree to defend and indemnify Casual Graffix, LLC in the event a claim is made against it for the materials you have sent, including, but not limited to a claim premised on unfair use of a mark, statement, copywrite, trademark, slander, or libel.
Cookies may be used by Casual Graffix, LLC to improve the user experience in navigating the site, to give us information about general usage of the site, and in applying special promotional discounts. By using cookies, Casual Graffix, LLC does not collect any personal data.
APPLICABLE LAW & DISPUTES
By using this Site you fully agree to the jurisdiction of New York, that New York law shall apply, and that any dispute arising out of your use of this Site shall be resolved exclusively by the appropriate New York State Court.